The Covid-19 pandemic saw an increase in the use of pagers in restaurants, but even when you are not trying to maintain social distance, these communication devices can be useful in a variety of ways.
Individualised and improved customer experience
When a restaurant is busy, customers often struggle to find tables or attract the attention of staff. If they can contact staff more easily because of a pager, staff will be able to respond quickly and efficiently, providing them with more attentive and individualised service.
Customers will be more comfortable
Customers cannot relax if they’re constantly trying to attract the attention of a waiter. They can also become frustrated if they cannot find a table. If they have access to a pager system, they do not have to worry about missing anything, and can relax whilst they wait.
Save time for staff
Staff can waste a lot of time standing around waiting for customers, or traipsing back and forth to the kitchen to ensure that orders are communicated effectively. With pagers to provide alerts when necessary, waiting staff know where they are needed and kitchen staff can focus on cooking.
Improve overall management
Service is just one part of ensuring an efficient restaurant that meets the needs of customers. Improving this one area can make it easier to manage other aspects of the restaurant, such as seating arrangements, particularly when combined with other modern technology.
Using a pager system means increased efficiency and better management of your restaurant, but even more importantly, it will improve the experience of your customers.
